Fundraiser

Key aspects to aid fund raisers in responding to donors. The lead at any event should still be the go-to person for accurate and complete responses to questions

1 / 20

What do we carry?

Blood and Samples

Whole Blood derivatives and Samples

Items needed for the clinical care of patients; e.g. Blood, Platelets, Samples, Human Breast Milk, Xrays

Pretty much anything the hospitals ask us to

2 / 20

Who pays for fuel?

We are supported by BP through their fleet card

All fleet vehicles have a BP corporate fuel card

Our fleet vehicles have a BP fuel card and our volunteers may claim fuel if they use their private vehicles due to fleet constraints

3 / 20

What naming convention do we have on the Fleet vehicles?

The names are picked at random

Each vehicle is named for a woman who has made a significant contribution in the field of medicine

Each vehicle is named for a woman who has made a significant contribution in the field of medicine; details can be found on our website

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What special privileges do we have in using the fleet vehicles?

We are normal road users with no highway code exemptions
We can use blue lights
We can go through red lights
We can exceed the speed limits
Our fleet vehicles have concession to use bus lanes in Oxford

All

1&2

1 only

1 & 5 only

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If asked “I’d like to donate but I have no cash …” how might you respond?

Thank you for the thought

Thank you; we are able to take contactless donations if you would like?

Thank you; we can either do a contactless donation, or you could visit our website (serv-obn.org.uk) where there is a donate button on the Home page

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Are there any age restrictions on volunteers?

You just need a driving licence

Between 25 and 75 for Riders & Drivers

Flexible for Fundraisers and Controllers but Riders & Drivers must be 25-75 years of age

7 / 20

If asked “I ride a bike, what do I need to join?” how would you respond?

You must have held a full licence for at least 2 years, with no more that 3 penalty points

You need an Advanced Riding qualification (IAM, RoSPA or equivalent) and have held a full licence for at least 2 years with max 3 penalty points

You need an Advanced Riding qualification within the last 3 years and no more than 2×3 penalty points on your licence

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How do we fundraise for SERV-OBN?

Members can participate in SERV-OBN events on the website Events Calendar
Individual fundraising for SERV-OBN which is covered for public liability and risk assessed
Any individual or organisation can donate to SERV-OBN, for instance via our website
In response to formal invitations to do presentations about the work of SERV-OBN

1&3

2&3

1&2

All

1&4

9 / 20

How are the fleet vehicles allocated?

We collect them from a central hub

We have 3 regions to which a group of vehicles are allocated. The Rota Manager assigns vehicles and the volunteers arrange to collect them for their duties

They are delivered to us by the previous user

10 / 20

Does SERV-OBN have any corporate sponsorship?

We are only supported by donations and volunteers

BP & AA help to keep the fleet on the road, and we have been able to use loaned 4x4s; these add to the donations from such as Masonic Lodges and the time given by our volunteers

11 / 20

How many people and vehicles are involved in SERV OBN?

We have in excess of 100 members, and around 20 fleet vehicles at the moment

Each duty utilises up to 10 volunteers, we may have up to 10 duties per week. There may be 3 cars and 5 bikes on duty at the same time plus one controller

We have in excess of 100 members, and around 20 fleet vehicles to fulfil up to 10 duties of 10 volunteers per week utilising up to 3 cars and 5 bikes per duty

12 / 20

How do the volunteers get assigned to duties?

We are told when we will be on duty

We are told when we will be on duty and have to stay at a defined hub

We pick slots on a rota according to our availability

We book our choice of slots on a rota, with a limitation of 72 elapsed hours. If we choose we may use our own vehicle as appropriate.

13 / 20

What happens to the cash SERV OBN collect at events?

It is taken to a coin handling machine to count and convert to notes

The lead member counts the takings in the presence of a second person and pays it into the bank

The lead member counts the donations, in the presence of a second person, pays it into the charity’s bank and notifies the Treasurer

14 / 20

What size area do we cover?

Within the 4 counties of Bucks, Berks, Oxon & Northants

From Newbury to Slough and Reading to Kettering, centred on Oxford

Approximately 1700 square miles within the 4 counties of Bucks, Berks, Oxon & Northants; including roughly 53 care homes in 3 groups, 5 Community Hospitals, 11 Hospitals and JR in Oxford.

15 / 20

What are our primary hours of operation?

Nights 7pm until 6am

Nights plus weekends

Weekday nights plus 24hrs weekends and Bank holidays

16 / 20

You are asked “How do I give blood?“

How should you respond?

Sorry, that is nothing to do with us

Go to Blood.co.uk and that will help you find your answer

Google ‘Donate Blood’ and that will point you to all the info you need

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What are the basic duty periods for volunteers?

Nights 7pm til 6am, Weekend days

Sun-Thurs 7pm to 6am, Fri 7pmto 8am, Sat/Sun/Bank Hols 8am to 7pm

Sun-Thurs 7pm to 6am, Fri 7pm to 8am, Sat/Sun/Bank Hols 8am to 7pm. Community Hosp & Care Home riders home by 11pm

Sun-Thurs 7pm to 6am, Fri 7pm to 8am, Sat/Sun/Bank Hols 8am to 7pm. Community Hosp & Care Home riders home by 11pm, Controller day can be split 8-1 and 1-7

18 / 20

Do we get any government or NHS funding for SERV OBN activities?

We are purely funded by donations and our volunteers

Government treats us as NHS in terms of Road Fund licence and VAT exemption

Other than exemption from Road Fund Licence and VAT for our fleet vehicles we are purely funded by donations and our volunteers

19 / 20

What commitment do we expect from our volunteers?

Volunteers just book onto the Rota when they can

Volunteers need to complete a minimum of 12 duties per year

Volunteers need to complete a minimum number of duties and respond where possible to fulfil our commitments. If not regularly active they may need to retrain

20 / 20

What do we cover during daytime?

Volunteers are all at their own work

Collect and deliver Donor Breast Milk

Collect & deliver Donor Breast Milk and participate in relays with other NABB members

Collect & deliver Donor Breast Milk, on request; participate in relays with other NABB members, or transfer blood for processing for transplant patients

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